← Back to home

Privacy Policy

Last updated: October 2, 2025

Tiger VPN adheres to a strict zero-logs policy. We do not collect, store, or share any information about your online activity when using our VPN service.

1. Introduction

This Privacy Policy explains what information we collect, how we use that information, and what rights you have regarding your personal data when using the Tiger VPN service.

Protecting your privacy is our top priority. We have designed our service with principles of data collection minimization and maximum user protection.

2. Information we DO NOT collect

Tiger VPN adheres to a strict zero-logs policy. We do not collect or store the following information:

  • Browsing history - we do not track which websites you visit
  • DNS queries - we do not log your DNS queries
  • Connection and disconnection times - we do not store timestamps of your activity
  • IP addresses - neither original nor assigned VPN IP addresses
  • Traffic information - content of transmitted data, traffic volume
  • Ports used - ports you use for connection

3. Information we collect

3.1. Account information

To create/authorize an account and process payments, we collect:

  • Email address
  • Payment information (processed through secure payment systems)

3.2. Anonymous diagnostic information

To improve service quality, we may collect:

  • Application crash reports
  • Information about the application version and operating system used
  • Overall server load (not linked to specific users)

This information is completely anonymous and cannot be used to identify you or your online activity.

4. Use of collected information

We use the minimal information we collect exclusively for the following purposes:

  • Providing, maintaining, and improving our VPN service
  • Processing transactions and managing your subscription
  • Sending important service-related notifications (e.g., about policy changes or security issues)
  • Providing technical support upon your request

5. Sharing data with third parties

We never sell, rent, or share your personal data with third parties for marketing purposes.

We may only share limited information with the following categories of trusted partners:

  • Payment systems: to process your payments (e.g., Apple Pay)
  • Infrastructure providers: to ensure the operation of our servers (they do not have access to your traffic)

6. Data security

We apply advanced technical and organizational measures to protect your information:

  • Military-grade encryption (AES-256) for all VPN traffic
  • Regular security audits of our infrastructure
  • Restricted access to servers and databases
  • Use of RAM-only servers that wipe all data upon reboot

7. Data retention and deletion

We only store your account information as long as you have an active subscription. If you decide to delete your account, all associated information will be permanently deleted from our systems within 30 days.

8. Your rights

In accordance with applicable data protection laws (including GDPR), you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent to data processing

To exercise these rights, please contact us at: privacy@tiger-vpn.online

9. Changes to the Privacy Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated date at the top of the document. We recommend checking this page regularly to be aware of the current version.

10. Contacts

If you have any questions or suggestions regarding our Privacy Policy, please contact us:

Related documents: Terms of Service